When a certain error harms your Dell laptop cause a blue screen with a white text. The error can be any among the windows detects an error in the windows, critical OS data has become corrupted or due to hardware failure. The Low-level software can be also a reason for a blue screen, it happens when windows encounter a halt error. The only thing you can do at that time is, switch off your computer and after a good pause turn it on. This can lead you to the data loss, as the program doesn’t have a chance to save their document.
Check problem report for the error:
- On the desktop, click on the search the web and windows box and enter “problem reports”
- Choose view all problem report to see a list of errors that have occurred on your computer, for example updating drivers, flashing your system BIOS or checking for updates to the software.
- In the source column, look for windows and under summary click on shut down unexpectedly.
- Right click on the line items, and select Check for a solution option.
If this won’t resolve your error follow the steps to enable the Troubleshooter:
- Tap on the start button and enter advances system settings in the search box.
- This will prompt you to the system properties.
- Select the Advanced tab in the window and then click on the settings under the startup and recovery section.
- In the system failure, unmarked the box beside the Automatically Restart.
- At last click OK and then press Apply and OK to complete the update.
Check the device driver:
- The blue screen error can also occur when there is a video card driver is stuck waiting for something to run.
- Make sure the video drivers are updated with the latest Dell version.
- The BIOS is updated.
- If you find both the thing up-to-date navigate to the manufacturer site to reinstall the product.
- If this also doesn’t make changes replace the video card.
If none of the above solutions help you to get rid of the issue, contact us on Dell Computer Repair Service Center and get our unstoppable service to resolve the error in your Dell computer or laptop. In case, you have any doubt regarding the mentioned points you can also talk to the experts to assist you throughout the process.